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Hi folks
I apologize for the lack of activity of late. I’m in the process of planning a trip. I will work on making this site more useful for those interested in the subject matter, but it will be January before I’m working regularly on the site.

So, thanks for visiting to date and I hope to see old and new returning and leaving comments and in my Guests’ Book. I will leave a link for those who may be interested in the Journey ahead of me.

I’m sorry for the theft of the tools I left on this site for your use, they were set up from a site called eggdisk, but a Chris Abraham exploited my trust in his integrity as a Net user and has high-jacked those files. I will sort him out later, but for now, please accept my apologize

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Eggdisk and Chris Abraham

I have tried without success to contact Chris Abraham on the subject of Eggdisk.com. I will begin regular updates of the situation should I be unable to  make contact and resolve the issues surrounding this site. The mail I tried to send is shown below.

Chris Abraham

Why can I no longer use eggdisk.com as it was intended. I first joined on the recommendation of your involvement. I trusted your associative site to supply hosting facilities and hold files belonging to me, only to find that you are using me and my site as well as my files for your own purposes. I am not happy with this situation but I will give you the opportunity to respond before I take any steps to remedy the situation

ISO 9001 2000 Headings

Here is a list of the categories and individual areas covered by ISO or QMS systems. By studying the list, you can see that every element involved in Quality Management Systems are accounted for, within the list. The list of items may not completely apply to all companies and unlike earlier ISO systems, there now exists some flexibility. Allowing any company to both, apply and succeed, in qualifying for certification of ISO 9001 2000 and apply the process to their individual company’s needs.

 

The value in qualifying -and complying with the practise of using this system, will promote the company’s development and confirm to all Clients, that you are capable of interacting to qualified standards of approach. This approach can not be overstated and whilst there may be some, who have ISO certification and are not making best use of its value and importance. There are many companies, who value its importance as a quality management system and prosper by their adherence. Whilst looking over the list, it may at first, seem off putting when considering the development of your company. With thoughts which you can be forgiven for thinking, ‘would my company require the majority of these elements before my business will become successful’. The answer is yes.

ISO 9001:2000 Headings List

ISO 9001:2000 Headings

 

1 Scope

1.1 General

1.2 Application

 

2 Normative reference

3 Terms and definitions

4 Quality Management System

4.1 General requirements

4.2 Documentation requirements

4.2.1 General

4.2.2 Quality Manual

4.2.3 Control of documents

4.2.4 Control of records

 

5 Management responsibility

5.1 Management commitment

5.2 Customer focus

5.3 Quality policy

5.3 Planning

5.3.1 Quality objectives

5.3.2 Quality management system planning

5.5 Responsibility, authority and communication

5.5.1 Responsibility and authority

5.5.1 Management representative

5.5.2 Internal communication

5.6 Management review

5.6.1 General

5.6.2 Review input

5.6.3 Review output

 

6 Resource management

6.1 Provision of resources

6.2 Human resources

6.2.1 General

6.2.2 Competence, awareness and training

6.3 Infrastructure

6.4 Work environment

 

7 Product realisation

7.1 Planning of product realisation

7.2 Customer-related processes

7.2.1 Determination of requirements related to the product

7.2.2 Review of requirements related to the product

7.2.3 Customer communication

7.3 Design and development

7.3.1 Design and development planning

7.3.2 Design and development inputs

7.3.3 Design and development outputs

7.3.4 Design and development review

7.3.5 Design and development verification

7.3.6 Design and development validation

7.3.7 Control of design and development changes

7.4 Purchasing

7.4.1 Purchasing process

7.4.2 Purchasing information

7.4.3 Verification of purchased product

7.5 Production and service provision

7.5.1 Control of production and service provision

7.5.2 Validation of processes for production and service provision

7.5.3 Identification and traceability

7.5.4 Customer property

7.5.5 Preservation of product

7.6 Control of monitoring and measuring devices

 

8 Measurement, analysis and improvement

8.1 General

8.2 Monitoring and measurement

8.2.1 Customer satisfaction

8.2.2 Internal audit

8.2.3 Monitoring and measurement of processes

8.2.4 Monitoring and measurement of product

8.3 Control of non-conforming product

8.4 Analysis of data

8.5 Improvement

8.5.1 Continual improvement

8.5.2 Corrective action

8.5.3 Preventive action

Managing your business for deveolopment and success

ISO 9001 2000 Management systems

There is no such thing as a business without administration. As your company develops so too will the administration requirement, not only to keep records, but to leave rational trails back to all the activities of the business. We have moved on from the days of having unique and individual company approaches in administration terms. Business today wants to know that your company has all of its activities well-defined and fully assessed, in the policy and procedures that expose your service knowledge. Without knowledge of the activities and service outcomes you are doomed to at best to struggle and stay as you are, at worst, to deliver a poor out-come for You and your Client.

So here are the big secrets to success:

  • Start off with a good product worth selling in a competitive marked place.
  • Make sure you have complete control over the requirements to deliver every time, as an ideal -and when not, have systems to recover the issue.
  • Ensure your approach has your customer’s requirements in ‘mind’ and in ‘practice’.
  • Ensure the procedures are backed-up by well thought out policies and ensure their procedures are in place, to ensure production and service delivery, as well as after sales support, all must exist.
  • To ensure your continued success and development there must be determination and desire to train and evolve.

Note of advice, Reality Pill!

  • Without the determination and desire for continued development, your market/niche will slip away. It’s a matter of business logic and survival. As it is in nature, one animal’s kill, can quickly become another’s lunch. If that instinct to develop and defend is not in you, then stick to your artisan abilities or employment, by which I mean your direct labour value. Be happy with your focus on your personal adventures in life. Business is not for all, it’s a way of life.

As a word of wisdom, “A good man is a happy man, and a happy man is a man who knows his place”.

For those who haven’t been put off, I can confirm one of the great tools that are used by all successful companies whether it is called by one name or another. The name I wish to choose to call it by is its internationally excepted name ISO 9001 2000 or QMS. Quality Management Systems are a wonderful tool kit, for those who fully understand its value and Application. The ISO 9001 2000 tool kit, is the skeleton, on which the successful companies we see growing and succeeding use religiously and their knowledge of their business ‘could not’ exist, without some variant of this system if not the specific item.

Ray Tricker is an excellent author of ISO books on this subject and whilst I will take you through the subject, my offer, is to teach and develop your knowledge in this and other related business practices, on a person to person basis. If you wish to contact me for consultancy on this subject and other matters of business development processes and tools drop me a line and I will contract you directly.

Now obviously there are other elements also, in the ingredients to success. ISO or QMS are where the activity of rational consideration and alteration of practice to best practice begin, in our pursuit of understanding and development. I will leave a short videos at the bottom to illustrate one of those elements from a great thinker W. Edward Deming

I am more than happy to direct my visitors to Ray’s site he is truly a fine gentleman with exceptional knowledge and tools to offer companies looking to develop in this area, as in others. Whilst our interest clash, I have great respect for Ray’s qualities and expertise. Also, in my view, there are great numbers of companies who can profit from such systems and good advice, leaving plenty for all, on the table of opportunities to be shared.

Knowledge and Approach

Dr. Edward Deming was a 91 year old visionary at the time of these videos, who has had his views on business validated by his success in teaching the Japanese managers how to find success. Looking at their production, quality and delivery to the customer, all of the elements that make-up, both best product and best practice. Whilst his tool is recorded statistical data, the uses of that data is for continual improvement of every practice the company undertakes during its existence.

W. Edwards Deming – Part 1

W. Edwards Deming – Part 2

W. Edwards Deming – Part 3

Dr. Deming – The 5 Deadly Diseases 1984

Business support during development and expansion

Is your business growing faster than your systems to control and manage it. The first two years are when the business exposes whether it will survive or fail. You have put those 80-90 hours in for as long as you can remember and it feels like its beginning to show real promise. You know what you want, but you haven’t got the time to slow down enough to get the all important tools you need, to begin the act of developing those much needed systems.

All you have to do is make contact with FA and we’ll do the rest: analyse, qualify, evaluate cost and install. So, why not leave a comment outlining your interest in having those issues resolved and I’ll get back to you and go through the issues in more detail and come up with a plan.

Tools and templates to help solving problems

Open this check-list and copy or print as required

This check-list will support you if you are studying in university in particular. It will also be useful for those in college, although you should not generally be set projects that require this degree of approach often in college.

Essay Plan check-list

Political Philosophy Debates, Politics and Law

For more tools click

I have put more useful tools on my latest post Tools and Planning.

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