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Archive for the ‘Supporting Business Systems’ Category

ISO 9001:2000 Headings List

ISO 9001:2000 Headings

 

1 Scope

1.1 General

1.2 Application

 

2 Normative reference

3 Terms and definitions

4 Quality Management System

4.1 General requirements

4.2 Documentation requirements

4.2.1 General

4.2.2 Quality Manual

4.2.3 Control of documents

4.2.4 Control of records

 

5 Management responsibility

5.1 Management commitment

5.2 Customer focus

5.3 Quality policy

5.3 Planning

5.3.1 Quality objectives

5.3.2 Quality management system planning

5.5 Responsibility, authority and communication

5.5.1 Responsibility and authority

5.5.1 Management representative

5.5.2 Internal communication

5.6 Management review

5.6.1 General

5.6.2 Review input

5.6.3 Review output

 

6 Resource management

6.1 Provision of resources

6.2 Human resources

6.2.1 General

6.2.2 Competence, awareness and training

6.3 Infrastructure

6.4 Work environment

 

7 Product realisation

7.1 Planning of product realisation

7.2 Customer-related processes

7.2.1 Determination of requirements related to the product

7.2.2 Review of requirements related to the product

7.2.3 Customer communication

7.3 Design and development

7.3.1 Design and development planning

7.3.2 Design and development inputs

7.3.3 Design and development outputs

7.3.4 Design and development review

7.3.5 Design and development verification

7.3.6 Design and development validation

7.3.7 Control of design and development changes

7.4 Purchasing

7.4.1 Purchasing process

7.4.2 Purchasing information

7.4.3 Verification of purchased product

7.5 Production and service provision

7.5.1 Control of production and service provision

7.5.2 Validation of processes for production and service provision

7.5.3 Identification and traceability

7.5.4 Customer property

7.5.5 Preservation of product

7.6 Control of monitoring and measuring devices

 

8 Measurement, analysis and improvement

8.1 General

8.2 Monitoring and measurement

8.2.1 Customer satisfaction

8.2.2 Internal audit

8.2.3 Monitoring and measurement of processes

8.2.4 Monitoring and measurement of product

8.3 Control of non-conforming product

8.4 Analysis of data

8.5 Improvement

8.5.1 Continual improvement

8.5.2 Corrective action

8.5.3 Preventive action

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Managing your business for deveolopment and success

ISO 9001 2000 Management systems

There is no such thing as a business without administration. As your company develops so too will the administration requirement, not only to keep records, but to leave rational trails back to all the activities of the business. We have moved on from the days of having unique and individual company approaches in administration terms. Business today wants to know that your company has all of its activities well-defined and fully assessed, in the policy and procedures that expose your service knowledge. Without knowledge of the activities and service outcomes you are doomed to at best to struggle and stay as you are, at worst, to deliver a poor out-come for You and your Client.

So here are the big secrets to success:

  • Start off with a good product worth selling in a competitive marked place.
  • Make sure you have complete control over the requirements to deliver every time, as an ideal -and when not, have systems to recover the issue.
  • Ensure your approach has your customer’s requirements in ‘mind’ and in ‘practice’.
  • Ensure the procedures are backed-up by well thought out policies and ensure their procedures are in place, to ensure production and service delivery, as well as after sales support, all must exist.
  • To ensure your continued success and development there must be determination and desire to train and evolve.

Note of advice, Reality Pill!

  • Without the determination and desire for continued development, your market/niche will slip away. It’s a matter of business logic and survival. As it is in nature, one animal’s kill, can quickly become another’s lunch. If that instinct to develop and defend is not in you, then stick to your artisan abilities or employment, by which I mean your direct labour value. Be happy with your focus on your personal adventures in life. Business is not for all, it’s a way of life.

As a word of wisdom, “A good man is a happy man, and a happy man is a man who knows his place”.

For those who haven’t been put off, I can confirm one of the great tools that are used by all successful companies whether it is called by one name or another. The name I wish to choose to call it by is its internationally excepted name ISO 9001 2000 or QMS. Quality Management Systems are a wonderful tool kit, for those who fully understand its value and Application. The ISO 9001 2000 tool kit, is the skeleton, on which the successful companies we see growing and succeeding use religiously and their knowledge of their business ‘could not’ exist, without some variant of this system if not the specific item.

Ray Tricker is an excellent author of ISO books on this subject and whilst I will take you through the subject, my offer, is to teach and develop your knowledge in this and other related business practices, on a person to person basis. If you wish to contact me for consultancy on this subject and other matters of business development processes and tools drop me a line and I will contract you directly.

Now obviously there are other elements also, in the ingredients to success. ISO or QMS are where the activity of rational consideration and alteration of practice to best practice begin, in our pursuit of understanding and development. I will leave a short videos at the bottom to illustrate one of those elements from a great thinker W. Edward Deming

I am more than happy to direct my visitors to Ray’s site he is truly a fine gentleman with exceptional knowledge and tools to offer companies looking to develop in this area, as in others. Whilst our interest clash, I have great respect for Ray’s qualities and expertise. Also, in my view, there are great numbers of companies who can profit from such systems and good advice, leaving plenty for all, on the table of opportunities to be shared.

Knowledge and Approach

Dr. Edward Deming was a 91 year old visionary at the time of these videos, who has had his views on business validated by his success in teaching the Japanese managers how to find success. Looking at their production, quality and delivery to the customer, all of the elements that make-up, both best product and best practice. Whilst his tool is recorded statistical data, the uses of that data is for continual improvement of every practice the company undertakes during its existence.

W. Edwards Deming – Part 1

W. Edwards Deming – Part 2

W. Edwards Deming – Part 3

Dr. Deming – The 5 Deadly Diseases 1984

Tool for planning

Spreadsheet Tool

This spreadsheet can be used for a number of applications. Its useful for a small business or home budgeting and accounts forecasting. For having a look at that mortgage deal you’ve been offered. For those budding Solicitors for handling their accounts. If your in a situation where you need to keep the Maths, the Document index and filing system in one place, this is for you.

For those looking to put a project or feasibility study together.

When I built this spreadsheet for a specific project, there were so many elements to the project that it just got out of hand. So, I hope you like it and if you do, please don’t copy and send on, allow me to have the visitor, who knows they may like the site and return. If your friends or family can make use of it, that’s great! Also if a long the way, you need a little adaptation to the object or you have an issue, drop me a line and I’ll see what I can do. Just Click . Password ‘Permitted’ will allow data input.

HOW TO USE THE TEMPLATES.

When you open the particular template sheet go to the top left hand corner and press on the corner header box. This will change the colour of the sheet high lighting the full sheet. Press the keypad to trigger the password box and enter the password. Now your ready to work with the sheet. Some sheets may require you to point precisely to the start point and then, by dragging the mouse down to the end position where you wish to but in your data.

REMEMBER when you make use of the remote access file storage and display services, you must remember to keep copies as backups. The great value in these services do not include guaranteed storage, its the individual’s responsibility to have Best Practice with their protection of valuable personal files; just remember why we have insurance on our cars and Homes -you just don’t know what might happen tomorrow!

Templates and Tools

Over the coming period ahead I will put a number of Templates and Tools on my site to support you in various areas of both business and home computer activities as well as for those studying. As previously stated in earlier posts I will make these tools available to visitors and if there are any specific requirements feel free to drop me a line.

Hello world!

Hi Bloggers and Visitors, this is my new Blog as you can see. I have only just begun to build the site, so please keep looking and keep up with the changes. Hopefully I will be able to point you to both useful Tools, if I haven’t got them myself for supporting your Adventures in guidance or constructive tools, as well as support where I can give it. If you have issues surrounding various subjects like: Construction, Business, Application Tools/Software, I will try to supply the answer. You may be told, ‘I ‘m Sorry, I can only direct you to a thread on the subject’. It’s still worth a try though, isn’t it, ISN’T IT.

Pat Fullerton

Back to Home

Back to Starting a Blog

Hi Bloggas and Visitors. This is my first post and I’m looking forward to the long road of development ahead. I’ve started taking a look and advice from Blog Tutorials from Good Sharers i.e. Zug, ( Chris Abraham, I will leave this video in, only because it’s of use to new Bloggas. But, Abraham should not be trusted in general) and Keith Baxter et.al. Thanks for sharing your knowledge one and all, looking forward to my Future Advents.